Fostering Excellence
Bringing out the best in each of us

Want feedback? Listen!

If you want your employees to keep coming back to provide you with more feedback, they need to own the podium, they came to be heard. Remember, they did not approach you for a lecture or to hear what your position is, odds are they already know that. They approached you so you could understand their position. Spend your time listening and you will develop the relationship that encourages feedback. Be sure to use active listening; use probing follow-up questions and maintain good eye contact. Eliminating distractions and putting your phone away ensure that you can focus on the employee and feedback.